Delete your Front Row account

For Front Row: Live Events, Front Row Studio, and paired Front Row TV devices, developed by Mina Logic.

You can request deletion here even if you no longer have a Front Row mobile app installed. Deleting the shared account removes access to Viewer and Studio and revokes TV devices paired to that account.

Request deletion by email

Send the request from an email address you can access and include the phone number, with country code, used for your Front Row account. If your profile has an email address, include that too.

Email a deletion request

Email: privacy@minalogic.com. Never send a password, one-time verification code, card number, mobile-money PIN, or bank login.

Cancel Studio Pro renewal separately

Deleting your Front Row account does not cancel an active Studio Pro subscription billed by Apple or Google. To stop future renewal, cancel it in Apple subscriptions or Google Play subscriptions. You can still request account deletion here before or after cancelling the subscription.

What happens next

We acknowledge the request and may ask you to verify control of the account through a safe account-verification step.
Once verified, we start the same durable deletion process used by the in-app Delete Account action.
We aim to delete or de-identify personal profile data and private uploaded account data within 30 days, subject to the limited retention below.
We confirm completion only after the Front Row cleanup and required service-provider cleanup or retention status have been recorded.

Data deleted or de-identified

Firebase authentication account and public profile
Username reservation, preferences, follows, notification token, reviews, votes, reports, and blocks linked only to the account
Profile images and other private account storage
Paired Front Row TV device sessions and account links
Non-financial tickets and private billing credentials that have no continuing legal or settlement purpose
Identity fields on retained stream messages, gifts, tips, recordings, notifications, and other shared records where the record itself must remain

Limited data we may retain

We may retain the minimum transaction, app-store subscription, refund, fraud-prevention, dispute, tax, event-archive, and payout-settlement records required to meet legal obligations or finish an existing obligation. This can include a restricted payout-recipient identifier and fingerprint while an artist payout, dispute, or reconciliation remains open. Retained records are restricted and are deleted or de-identified when that purpose ends. Past stream chat or media archives may remain without your account identity where removing the whole shared archive would affect other participants.

Delete from the app

If you still have Front Row Viewer or Front Row Studio, you can open your Profile or Artist Profile, choose Delete Account, review the consequences, and confirm. Front Row TV offers Remove this TV, which revokes only that TV session and does not delete the shared account. You do not need to reinstall a mobile app to use the email process on this page.

For more detail, read the Front Row Privacy Policy or contact privacy@minalogic.com.